Welcome to the National Direct Payment Forum

The National Direct Payment Forum is at the forefront of the personalisation of social and health care.

We are a thriving network who meet to share, develop and review good practice. We believe the Forum is unique in its field as the only place where both staff from the statutory sector and those from the voluntary and independent sector, including Disabled Peoples’ Organisations, meet and work together as equals.

Our work was originally within Greater London,  however as most issues in direct payments are common regardless of locality, we have extended this to include all areas nationwide.

The Forum provides a safe, honest space where people can admit to each other that sometimes things aren’t going so well and then know they will be supported to put them right.

Although our membership is that of staff working in various aspects of direct payments, embedded in our organising committee we have the voice of those who use direct payments and PAs. From the very beginning we were clear that the Forum’s mission was to champion best practice, challenge bad practice and advocate for change, all in the interests of furthering the cause of independence, choice and control for Disabled people.

We work closely with Disabled Peoples’ Organisations across the country to hear the issues they are facing and work across the sector to ensure direct payments are working for those who draw on care and support. 

Co-producing work is key to getting things right.


Please use this link below to access Pat Stacks Blog on DP Support Services:




We are pleased to launch the Personal Assistants Employment Status Report June 2023.

Please click on the link below to access the report

The forum is intending to have a conference in the Autumn to discuss these issues